Refund policy

Refund policy



No Cash Refunds

All sales at RK TEES are final. We do not offer cash refunds under any circumstances, including incorrect size selection, color preference, change of mind, or fit issues.


Replacements

We are happy to offer a replacement for any reason, including size, color, fit, or change of mind, subject to the following conditions:


Replacement requests must be raised within 48 hours of delivery.

Courier/shipping charges for every replacement are borne by the customer, and apply each time a replacement is requested.

Approval of any replacement request is at the sole discretion of RK TEES.


Quality Assurance

Every product is carefully checked for quality, size, and defects before dispatch or handover. Customers are requested to verify size, color, and design carefully before placing an order, whether online or in-store.

 

Damaged or Incorrect Items

In the rare event of a manufacturing defect or an incorrect item being delivered, please report the issue within 48 hours of delivery, along with a clear, proper unboxing video, to atikpatel124@gmail.com. Claims raised after 48 hours, or without a proper unboxing video, will not be considered. For verified damaged or incorrect items, RK TEES will bear the replacement and courier charges. Approval of any claim is at the sole discretion of RK TEES.


Online and WhatsApp Orders

For online and WhatsApp orders, advance payment is mandatory. Once an order is confirmed, it cannot be cancelled; however, a replacement remains available in line with the terms above.


Acknowledgement

By purchasing from RK TEES, you acknowledge and agree to this Refund & Replacement Policy.